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Terms of Service

Last updated: 11/13/2025

1. Acceptance of Terms

Welcome to Arcade Allies! These Terms of Service (“Terms”) govern your use of the Arcade Allies website and services (the “Service”) operated by Arcade Allies (“us”, “we”, or “our”).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

Arcade Allies is a social gaming platform that allows users to:

  • Track their gaming library and progress across multiple platforms
  • Write and share game reviews and ratings
  • Follow other gamers and discover new games
  • Create custom game lists and collections
  • Participate in gaming discussions and community features
  • Access game information and metadata from third-party sources

3. User Accounts

3.1 Account Creation

To use certain features of our Service, you must create an account. You may create an account by:

  • Signing up with your email address
  • Using third-party authentication (Google, Discord)

3.2 Account Responsibilities

  • You are responsible for maintaining the security of your account
  • You must provide accurate and complete information
  • You must be at least 13 years old to create an account
  • One person may not maintain more than one account
  • You are responsible for all activities that occur under your account

3.3 Username Policy

Usernames must not be offensive, impersonate others, or violate intellectual property rights. We reserve the right to reclaim usernames that violate these guidelines.

4. User Content and Conduct

4.1 Your Content

You retain ownership of content you create on Arcade Allies, including reviews, lists, comments, and profile information. By posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content on our platform.

4.2 Content Guidelines

You agree not to post content that:

  • Is illegal, harmful, threatening, abusive, or discriminatory
  • Contains hate speech, harassment, or bullying
  • Violates intellectual property rights
  • Contains spam, advertising, or promotional material
  • Includes personal information of others without consent
  • Contains malware, viruses, or malicious code
  • Is sexually explicit or inappropriate
  • Promotes illegal activities or substances

4.3 Community Standards

  • Be respectful and constructive in your interactions
  • Provide honest and helpful game reviews
  • Respect others' opinions and gaming preferences
  • Use spoiler warnings when discussing game plots
  • Report inappropriate content or behavior

5. Premium Services

5.1 Premium Features

We offer premium subscriptions that provide additional features such as:

  • Unlimited game tracking (vs. 50 games for free users)
  • Advanced statistics and analytics
  • Custom profile themes and badges
  • Priority customer support
  • Ad-free experience
  • Data export capabilities
  • Early access to new features

5.2 Billing and Payments

  • Premium subscriptions are billed monthly ($3/month) or annually ($25/year)
  • Payments are processed securely through Stripe
  • Subscriptions automatically renew unless cancelled
  • You can cancel your subscription at any time
  • Refunds are provided according to our refund policy

5.3 Cancellation and Refunds

You may cancel your premium subscription at any time. Upon cancellation, you will continue to have access to premium features until the end of your current billing period. We offer prorated refunds for annual subscriptions cancelled within 30 days of purchase.

6. Third-Party Services

Our Service integrates with third-party gaming platforms and services:

  • IGDB: Game database and metadata
  • Gaming Platforms: Steam, Xbox Live, PlayStation Network, Nintendo (with your consent)
  • Authentication: Google and Discord for secure login

Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices of these third-party services.

7. Intellectual Property

7.1 Our Content

The Service and its original content, features, and functionality are owned by Arcade Allies and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 Game Content

Game titles, artwork, screenshots, and other game-related content are the property of their respective owners. We use this content under fair use principles for informational and review purposes.

7.3 DMCA Policy

We respect intellectual property rights and will respond to valid DMCA takedown notices. If you believe your copyrighted work has been infringed, please contact us with the required information under the DMCA.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you agree to our Privacy Policy.

We comply with applicable data protection laws, including GDPR and CCPA, and provide users with control over their personal data.

9. Prohibited Uses

You may not use our Service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Service

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

10.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Violation of community guidelines
  • Illegal or harmful activity
  • Extended inactivity

10.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. Your account data may be deleted, though some information may be retained for legal or security purposes.

11. Disclaimers and Limitation of Liability

11.1 Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted service. The Service is provided “as is” and “as available” without warranties of any kind.

11.2 Limitation of Liability

To the maximum extent permitted by law, Arcade Allies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

11.3 Gaming Data Accuracy

While we strive to provide accurate game information, we rely on third-party sources and cannot guarantee the completeness or accuracy of all game data.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction where Arcade Allies is incorporated, without regard to conflict of law provisions.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: contact@arcadeallies.com
  • Support: Through your account settings or our help center
  • Discord: Join our community server for general questions

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.